Brookdale Medical Center Whitby - San Antonio, TX

Room Type Monthly Range* (USD)
Semi-Private

$ #,###

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Studio

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1 Bedroom

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

From the Office

Sterling House provides our residents with lifestyles, housing, care and services in comfortable surroundings combined with exceptional amenities, programs and care. Through Brookdale’s signature Personalized Assisted Living we customize our care offerings for the individual. This allows each resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Our residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.


At Sterling House we promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and dispensing of medications. Our community offers graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care and value.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Homecare Onsite
  • Dentist Available

Customer Reviews

A good tour

This was a nice community when I visited. The people I met were nice. This community seems to offer some nice amenities. I just did not think this community would work for my loved one.

Depressing Atmosphere!!

I did not have a very good first impression of this community. When I first walked into the building the lighting was very dim and there was little to no natural light throughout the lobby and dinning room. I also noticed that the bedrooms seemed to be tiny as well as very little windows allowing again no natural light into the apartment. It just seemed like a very depressing atmosphere that I really would not want my mother to live in. The staff was friendly and they did have a beautiful courtyard on the positive side.

Thanks for the care

Great service
Good

The main issues we've had is with getting prescriptions straightened out correctly

Brookdale Medical Center Whitby is going well overall. The main issues we've had is with getting prescriptions straightened out correctly. She is in hospice so you have two different staffs working with her. Sometimes there isn't clear communication between the two. She was allergic to a certain medication and that was overlooked. They ended up giving her that medication, luckily she didn't have any major adverse reactions to it. But that's an example of what's been going on. They have been very cooperative and helpful ovrall. She has no teeth and they make allowances with that and help her out. They even make her sandwiches at dinner time to take back with her if she gets hungry in the middle of the night.

Nice facility, too expensive

Nice facility, too expensive

a little antiquated, but a ...

a little antiquated, but a seemingly nice place! One concern is that the person I first spoke to is no longer employed there and stability of staff is important to us.

My visit with Carri went ve...

My visit with Carri went very well. She was pleasant and provide enough information. She introduced me to Victor who prepares the meals and he was very pleasant as well. The location was good and the facility was well maintained. Will consider it if my mother changes her mind in the future.

Great for Low Functioning Assisted Living Residents

It was great, however we had to move my mother after a point. Unfortunately, she needed a long term care facility. Both of my parents were actually at Sterling House, and it was a great facility. They were very accommodating to them. We really like it because my mom was falling a lot, and they were great at communicating with us about it. The staff loved my dad! When my mom moved out, my dad did too. Sterling House had really a lower functioning level of residents. More Alzheimer's and mental illness, and my dad wasn't like that.

Very nice, residents appea...

Very nice, residents appear happy, lots of activities, but does not offer more care than assisted living (more like independent ), unit was small for amount of cost, too expensive for budget.

Excellent location, just off Huebner....

Excellent location, just off Huebner. Definitely interested.

ok, but didnt care for rooms

ok, but didnt care for rooms

Has Alzheimer's Services

Has Alzheimer's Services

not enough activity for his age and m...

not enough activity for his age and mental condiition. [staff representative] was lovely and very helpful.