Hampton Willowbrook Healthcare Center - Houston, TX

Hampton Willowbrook Healthcare Center - Houston, TX has yet not published prices.

Customer Reviews

They really were a good place.

They were clean and the staff was friendly. There was a lot of one on one care, and they had a lot of group activities. They had a lot of things to keep the residents interested. They tried to get her working on the rehab. They have long term care, and assisted living as well as independent living. It was mostly the price that made this difficult for us. They really were a good place.

Not worth it

My mother was there for a month before they checked her sugar levels! And they were giving her insulin daily! Nurses don't seem to care and rarely answer the call button in less than 10 or 15 minutes. I would hate to have an emergency and have to wait for them to walk down the hall to my room. Also, she had her [removed] while there along with several other elderly patients. Very expensive. I was told that once insurance ran out that it was going to be $250 a day. Way not worth the price.

Not what it appears to be!

This facility is fair by comparison to others. But don't get too comfortable and don't let the elegant looks fool you because once the money runs out, you will be treated like yesterday's newspaper! Also, the nursing care is poor. My mother was taken to the hospital shortly after staying here. The hospital staff discovered that her stomach was extremely bloated. They later found out that she hadn't urinated in weeks which meant that the nursing staff at the Hampton either hadn't noticed it or knew about it and hadn't done anything! They never hooked up her feeding tube and insisted on using cuff BP machines which are known to be inaccurate! Bottom line, this facility is not what it appears to be. As the saying goes, don't judge this book by it's cover!