Room for improvement
While Dungeness Courte is the best memory care facility in Sequim, it leaves much to be desired. My family observed several incidents that compromised the safety, health, and dignity of my mom and other residents. We brought our complaints formally to local management twice, and after much head nodding and soothing assurances, conditions would improve temporarily however mom's care soon fell into the same negligent patterns. Many CNAs and nurses there are fantastic but often they are not provided the tools (like appropriate staffing levels) to complete their tasks with the professionalism and compassion they are capable of.
If you decided to transition a loved one into Dungeness Courte, here are some tips: Visit often, unannounced, and at different times of day. Take notes of things you observe and see if there is a pattern. Bring your concerns, in writing, to the Director and Head nurse. If this does not resolve your concerns, consider contacting corporate or the state if needed.
The price charged, and the literature provided by Dungeness Courte, suggests that expectations will be exceeded -- hold them to that.