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Reveras poor treatment of staff.
My parents have been enjoying living at the Bradgate overall. The location is excellent and their flat is very nice. However the MOST valuable asset that The Bradgate has, is their fantastic staff!!
Unfortunately, it is becoming very apparent that Revera has been cutting costs and corners and sadly, it’s most important attribute, its staff!
Their hours have been cut, some have been fired and I know that many of the staff are now being faced with ridiculous workloads and this has obviously already compromised the level of service that can be provided to its residents, who are paying TOP TOP DOLLAR for them.
I truly hope that Revera will reconsider its priorities and not only recognize but rectify this untenable and short-sighted approach re the treatment of its wonderful staff (many who have been working there for over 20 years!). If this is the way things are going to be run going forward, I would be be reluctant to recommend it to others.
From the Office
Once known as the luxurious Bradgate Arms Hotel, Revera- Bradgate Arms retirement community has been a historic Toronto landmark for more than 100 years.
Bradgate Arms is retirement living that offers a unique boutique setting near the beautiful neighbourhood of Avenue Road and St. Clair in Toronto. Many suites have fine architectural details like wood beams and fireplaces, reflecting the same charm of many private residences in the Forest Hill and Rosedale areas. The hotel-like services include a doorman, valet parking and 24-hour room service. The Avenue Restaurant features a full restaurant menu, making the dining experience unlike that of any other retirement community.
Without even stepping outside, residents can enjoy many of the amenities that make for enriched retirement lifestyle, including a fitness centre, whirlpool spa, a movie theatre , library, onsite hair salon and cozy lounge areas. Everything is designed to create a warm environment that inspires meaningful ways of keeping engaged through mind, body and spirit.
Bradgate Arms is part of the Revera family, one of North America’s leading and most trusted providers of seniors’ accommodation, care and services since 1961.