Social Security is a vital source of income for most seniors. From time to time, you may need assistance to get your benefits or update your information. If you need help with your Social Security, you can visit an office to get assistance with replacing a lost or damaged card, applying for Social Security and Medicare benefits, or answering questions on your benefits. There are three ways to contact the SSA to complete requests including visiting an area office, calling a toll-free number, or requesting information online.
The Social Security office in Jersey City’s address is 325 West Side Avenue. The office is across the street from the Miss America Diner. The main phone line is 1.800.772.1213. The TTY line is 1.800.325.0778. The office is open Monday - Friday, with hours of 9-4 on Monday, Tuesday, Thursday, and Friday. The office is open on Wednesday from 9-12.
There are more SSA offices in East Orange, Newark, Union, and Hoboken. To look for additional locations, add your zip code to the SSA’s online office locator. You will also find a list of other area agencies that provide government assistance in your area.
You can visit a Social Security office to get help with several services such as getting a replacement card, updating your name, or answering any of your questions. At the office, you can get a replacement Medicare card if yours is lost or damaged.
If you are under 65 and get Social Security disability benefits, you may be eligible for SSA’s free “Ticket to Work” program to help gain new skills to update your resume and still receive your benefits pay as you learn. Area agencies run this program. To find the closest administrator or for more details, call the Helpline at 1.866.968.7842.
If you want to learn more about available Social Security benefits, you can request a speaker to discuss Social Security benefits with your club, group, or senior community. To apply for a speaker, fill out the online form and submit at least 30 days before the speaking engagement. You can also ask for a translator to assist with presentations or translate for you to understand.
Having to go to a Social Security office is a major inconvenience, and takes a lot of time. If you would rather not travel to the Social Security office, you can complete several requests online. Here are a few tasks available on the SSA’s website:
Apply for Social Security benefits
Request a replacement card
Determine future benefits
Check eligibility for benefits
View and print your Social Security statements
Submit an appeal
Review your claims status
You can also complete other SSA tasks online like blocking online and phone access to Social Security information. You can also create a My Social Security account to view all your benefits including lifetime earnings, statements, and estimated future retirement benefits. You can also update your contact information, change your direct deposit accounts and preferences, download a benefit verification letter, request a Medicare replacement card, and review forms (SSA-1099 or SSA-1042S) for taxes.
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