There are several Social Security Administration (SSA) field office locations available in the Jacksonville area to help residents apply for retirement benefits or to get assistance using any of their available service options. Help is just a quick toll-free call away plus the SSA maintains an automated 24-hour information line that is accessible around-the-clock.
The Jacksonville area is serviced by two Social Security Administration field office locations:
1685 Dunn Avenue, Jacksonville, FL 32218 7185 Bonneval Road, Suite 1, Jacksonville, FL 32256
Individuals can visit either Social Security Administration (SSA) field office during the business hours of 9:00 a.m. to 4:00 p.m. on Monday, Tuesday, Thursday, and Friday. The office is open from 9:00 a.m. to 12:00 p.m. on Wednesdays.
Customer service representatives can be contacted by telephone via their toll-free number at (800)-772-1213, Monday through Friday during the hours of 7 a.m. to 7 p.m. An alternative TTY/TDD toll-free number is also available, which is (800)-325-0778.
Residents that live in the Jacksonville area can take advantage of the many convenient services available at their local Social Security Administration (SSA) field offices. All types of services are easily accessible including replacing a lost or damaged card or getting assistance from a customer service representative to help you sign-up to receive benefits. Your local office will also help you set-up an online account.
There are definite perks to visiting a field office as you can get answers to many questions directly from a live person. Many individuals prefer to have an appointment to meet with a Social Security Administration representative to go over the details of how to initially file for retirement benefits or to get more information about eligibility for Supplemental Security Income (SSI).
There is a wide range of tasks you can do online using the helpful Social Security Administration tools and guides. Some examples of what you can do using the SSA’s online resources include:
Use the Government Pension Offset (GPO) calculator for estimates of spouse benefits Use the Windfall Elimination Provision (WEP) tool to check your benefit rate Determine how your benefits will be affected by an early or late retirement Get an approximate estimate of the expectancy of your life benefits Find out if your pension affects your eligibility for benefits See how many credits you have earned toward your benefit rate Change your name on your Social Security card
There are a multitude of things you can do with the Social Security Administration’s (SSA) online tools and resources. Their website posts many publications that provide information about a variety of topics such as learning how commissions and vacation pay are not figured into your earnings limit. There is an overview of the Cost-of-Living Adjustment and how benefits are calculated to reflect any recent increases in your monthly rate. SSA’s publications page provides additional helpful tips and guidance on a wide range of topics.
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