The Social Security Administration (SSA) provides an important financial resource to retired seniors as well as disabled individuals in the form of monthly benefits. Cleveland area residents can easily access a wide variety of services at one of their local SSA field offices plus they can also use the many available online resources and tools to get information about benefit rates and much more.
There are three Social Security Administration field offices that service the Cleveland city region:
7517 Lorain Avenue, Cleveland, OH 44102 15250 S. Waterloo Road, Cleveland, OH 44110 11601 Shaker Boulevard, Cleveland, OH 44120
Business hours for onsite appointments at the Cleveland area Social Security Administration (SSA) field offices are Monday, Tuesday, Thursday, and Friday from 9:00 a.m. to 4:00 p.m. with Wednesday’s hours being 9:00 a.m. to 12:00 p.m. Contact information for all of the Cleveland field offices is via their toll-free number, which is (800)-772-1213. Their separate TTY/TDD toll-free number is (800)-325-0778.
Social Security Administration customer service representatives are available to take phone calls Monday through Friday during the hours of 7 a.m. to 7 p.m. Automated recorded information is accessible around-the-clock 24 hours per day, 7 days a week.
Cleveland area residents can stop in at one of the Social Security Administration area field office locations for access to a variety of services. Meeting with a customer service representative in person is preferred by some individuals as it provides the opportunity to get answers to questions. A representative can also help you with the lengthy application process associated with applying for benefits.
Field office locations can also work with you to determine your eligibility for certain programs such as disability and Supplemental Security Income (SSI). If you have recently lost a spouse, eligibility for survivor’s benefits can also be determined. You can also visit a local field office to sign-up for convenient direct deposit of your Social Security benefits as opposed to waiting for the check to arrive in the mail.
The Social Security Administration has a great selection of online tools and resources that you can easily access as an alternative option to visiting a local field office. Helpful resources available online include:
Get a replacement Social Security card for the one you lost or misplaced Use one of the calculators to figure your benefit rate Check out the retirement estimator to view your estimated retirement credits Download your current Social Security statement Apply for Supplemental Security Income (SSI) Set-up an account online for your Social Security benefits Learn more about disability benefits to see if you are eligible
Additional types of online resources and tools include the Social Security benefits planner. You can learn more about your available options and use the benefit calculator to get an estimate of what your monthly benefit rate will be when you retire. You can also view the different rates if you were to retire early or wait until the full benefit retirement age.
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