This guide provides a variety of informative resources and tools to help consumers through the process of finding a funeral home and arranging for services. An overview of consumers’ rights and how the FTC Funeral Rule protects them is one of the highlights. Included are suggestions on how to manage the costs of a funeral and ways you can save money.
The Federal Trade Commission (FTC) protects consumers and their rights when dealing with funeral service providers. A series of laws stipulated within the FTC Funeral Rule outline several ways in which funeral homes and similar service providers must engage in acceptable business practices with the public. Highlights of the FTC Funeral Rule include:
Consumers have the right to inquire about funeral services and their associated costs over the telephone without obligation or the need to reveal personal information.
Consumers do not have to buy a casket or urn from the funeral home providing the services. Options include the choice of purchasing a burial container from another source.
Funeral homes must give a written statement to consumers providing a detailed listing of all costs and expenses for selected services before making payment.
When potential legal issues arise regarding the use of a cemetery or crematory, funeral service providers must inform consumers in writing.
A variety of excellent resources is available online to help consumers find a funeral home in the Cincinnati area. One such resource is Digital Memorial, which maintains an online nationwide network directory of funeral service providers. Consumers that visit the website of Digital Memorial can use the search tool to locate a provider near their home.
Another resource that comes in handy is the online directory of funeral homes maintained by the Better Business Bureau (BBB). The BBB’s directory includes listings of accredited funeral homes in the Cincinnati area. You can search through the listing of providers and read reviews and ratings. Two funeral homes in the Cincinnati area that have an A+ rating with the BBB include the Gwen Mooney Funeral Home and Jamison & Jamison Funeral Home.
You can easily save money on the costs of funeral arrangements by only purchasing basic services and eliminating the more expensive features and options. Expensive caskets are not necessary to honor the memory of a loved one. When you are comparison shopping and looking at available services provided by local funeral homes, take your time to narrow down your choices and use only those options that you need and do without the extras.
Many people pay to have a catered reception following the burial. This feature adds to the overall costs and can be expensive. An alternative option that saves money is to have family friends cater the reception at one of their homes and have people bring food in a potluck or buffet style setting. This arrangement is less expensive and offers a more comfortable setting. The Federal Trade Commission (FTC) posts additional suggestions on how to save money on their “shopping for funeral services” page.
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