Many retirees rely heavily on Social Security. Fortunately, Charlotte is home to a Social Security office. There are toll-free phone numbers you can call, a long list of services available online, and in-person help when you want to apply for benefits, have damaged or lost your Social Security card, or have another problem.
There is one Social Security Administration (SSA) office inside the Charlotte city limits. It is located at 2201 Coronation Blvd. Suite 100. To get there from I-485, take exit 51A and merge onto Andrew Jackson Highway then take a left on Sardis Road. Coronation Boulevard and the Social Security office will be on your left.
Charlotte is located in Social Security Region 4, which consists of eight southern states and is based in Atlanta, Georgia. Visit the Region 4 website for more information on area programs.
For all Social Security offices, the toll-free phone number is (800) 772-1213. If you need TDD service, contact 800-325-0778. Both lines are answered from 7 am to 7 pm Eastern time Monday through Friday. There are also offices available in Albemarle, Concord, Salisbury, Gastonia, and other cities and towns in the Carolina Piedmont. Plug your zip code into the SSA’s online office locator to find the office nearest you.
Your closest Social Security office can assist you in updating your Social Security card when you change your name or get you a replacement card if yours is missing. Also, if your Medicare card is lost or gets damaged, the staff members at the office can help you get a replacement.
You may be eligible for the SSA’s free “Ticket to Work” program if you are an older adult less than 65 years of age who received Social Security disability benefits. This program helps participants find work and develop their workplace skills while continuing to receive benefits. There are more than 98 providers for this program serving Charlotte. For work incentives planning and assistance, contact the North Carolina Department of Health and Human Services toll-free at 800-689-9090.
In-person visits can take time even when you live near a Social Security office. Thankfully, you have the option to take care of many of your Social Security-related tasks online to save the hassle of travel and the time it takes to wait. Online, you can:
See your Social Security statements
Learn whether you are eligible for benefits now
Request a replacement Social Security card
Appeal disability claim decisions and follow up on your appeals
Apply for benefits
Estimate your Social Security benefits in the future
This is not all that you can do online. In fact, you can also block phone and online access to your Social Security information, which is an important service if you are the victim of domestic abuse or identity theft. You can also create a secure My Social Security account that lets you see your current estimated retirement benefits, view your lifetime earnings record, and download, save and record your statement data.
Find assisted living in Charlotte near you.