How To Use Online Reviews To Find Senior Care

How To Use Online Reviews To Find Senior Care

So you’ve decided it’s time to begin the search for senior care, either for yourself or for a loved one. Kudos to you – they say started is halfway done. But how exactly does one get started? Get a sense of what you’re looking for by reading the online reviews of communities in your area you plan to tour.

Read on as we explain how online review sites can help you figure out what it is you’re looking for, and then how you can go about finding communities that meet that criteria.

1. What You’ll Find on Online Review Sites for Senior Care

Arguably, the most valuable part of senior living review sites is the feedback from residents and families. These people have gone through the same experience you are now undertaking, and reading about their experiences with communities will help you determine a) what you are looking for and b) whether or not a particular community has it. A third of the reviews on are from residents and their families, so you can get a real feel for what it’s like to live at a community or to have a loved one there.

Determine Your Evaluation Criteria

The other two-thirds of reviews tend to be from people who toured – these reviews can be immensely helpful as you’re beginning your seach; tour reviews tend to mention what a family’s dealbreakers were. For example, if a community is great, but the family had to rule it out because it didn’t have a pool, you can still look into the community if having a pool is not important to you. Reading these reviews as you begin your search will also help you determine what your dealbreakers are: Is cost an issue? Will you or your loved one need an active resident culture or is that less important? What kind of staff environment are you looking for?

Hear From Families You Can Trust

At, we know that it is extremely important to people searching for senior care that the information they find is truthful and reliable. This is why we work to verify that the reviews on our site are the genuine, first-hand experiences of reviewers. Nearly 100% of the reviews on our site are currently verified by or by the community as prospective, current, or past community customers. To check whether or not a review you are reading is verified, look for the purple checkmark stamp by the reviewer’s display name.

Review of Renaissance On Peachtree Atlanta GA

Stay Informed During Your Search

As you begin to tour and eventually decide on a care provider, you’ll want to keep an eye on how things are going at the community. At we provide an option to subscribe to reviews. Simply enter your email address and you will be instantly notified any time a new review for that community is posted. If you are a caregiver who has moved a loved one into a community, this feature provides you with another avenue to make sure your loved one is still in a good environment. If you are planning ahead for the future, this feature allows you to stay updated on the communities you initially considered to be potential fits for yourself or your loved one.

Have you already started touring communities? Pay it forward and share your experience with other families – write a review of senior living communities you’ve visited! Or if you’ve used A Place for Mom’s free service to guide you in this assisted living search process, feel free to write a review to be added to the A Place for Mom reviews page.

Ready to get started? Read through step 2 below and learn how to find senior care options on today!

2. Create a List of Senior Care Options Using Online Review Sites

Online review sites like are a great place to get started finding options for yourself or an older loved one. allows you to search a specific area, then narrow your options based on your care needs. For instance, visit, then enter your city and state in the search box and press “Go!”

Find Assisted Living and Senior Care Reviews on

The next page will take you to a page that lists all the care options in that city. By default, the communities are sorted to be the most useful to searchers like you – the communities with higher ratings and more reviews show up first. On the left, you’ll see a Pricing box that gives you an idea of how expensive senior care is in that city compared to other cities in the United States.

Senior Living Atlanta Ga

If you or your loved one require a certain care type, you can filter by that on the left. In this example, we’ve filtered to show only the Assisted Living communities in Atlanta, GA.

Assisted Living Atlanta Ga

Now you’re all set to get started using online reviews to help you in your search for senior care. How have online review sites helped you? Let us know in the comments!

Based in Austin, TX, Amelia is the Content Marketing Manager for When she’s not writing about online reputation management, online reviews, and social media in the senior living space, she enjoys yoga and running with her dog Rockefeller. She graduated from Wellesley College cum laude with a dual degree in English and Medieval/Renaissance Studies.


  1. Julian Ross April 28, 2014 Reply

    We are looking in Westchester, NY and interested there or a reasonable diastance from there, not too far from New York City

    • Author
      Amelia Willson April 28, 2014 Reply

      Hi Julian, thanks for your comment. What kind of care are you looking for? Westchester is a beautiful town. Here’s a link to reviews for the senior living communities located in and near Westchester, NY. If you’d like to get an expert opinion, you can call 1-866-333-7320 to talk to a Senior Living Advisor for free.

  2. Mary Harsh May 2, 2014 Reply

    I am looking for assisted living for an aunt near Pickerington or Gahanna, Ohio area.

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