We created this helpful funeral guide, which includes a collection of informative resources and provider listings to guide consumers through the process of making final arrangements following the passing of a loved one. Suggestions and tips on how to manage the costs of funeral service arrangements along with a discussion of how the Federal Trade Commission (FTC) protects the funeral rights of consumers are additional features.
The Federal Trade Commission’s FTC Funeral Rule benefits consumers in many ways. The regulations passed by the FTC in 1984 effectively govern the way in which funeral homes and similar providers conduct their businesses and sell their services to the public. The law prevents providers from engaging in questionable practices and requires them to treat consumers in an ethical and fair manner. Features of the FTC Funeral Rule include:
Funeral homes must give consumers information about available services and prices when requested directly over the telephone without any further obligation.
Consumers have the right to select individual funeral service features and to decline full package plans that include items they do not want or need.
Funeral homes must give consumers that visit them onsite with an itemized General Price List (GPL) to keep that outlines service features with costs.
Funeral homes must provide consumers with a written statement of selected services that includes the final costs before making payment.
We have included a variety of top online resources that consumers can use when searching for a potential funeral service provider. Legacy.com maintains a listing of funeral homes, chapels, crematories, and similar providers for the Albuquerque area that includes contact information and direct links to the provider websites.
The Better Business Bureau (BBB) has an online directory that includes listings for funeral service providers in the Albuquerque area. You can search through the listings, some of which include accredited providers such as the Neptune Society that have a top A+ rating with the BBB. The Funeral Ethics Organization (FEO) is another good resource that New Mexico residents can explore that includes information about funeral arrangements, burials, cremation, embalming, and more.
The funeral-pricing checklist located on the Federal Trade Commission’s (FTC) website is an excellent tool to have handy when comparison-shopping for a potential service provider. The list covers all the different types of service features often found at funeral homes. You will be better able to narrow down your choices so you can save money and select only those items that you want and need.
Further suggestions to help you manage the costs of final arrangements include selecting a less expensive casket. Even better, consider purchasing the burial container from an alternative source other than the funeral home that is administering the final arrangements. Funeral homes generally charge the highest prices for select service items such as a casket. You will find much lower prices by shopping around and comparing your options so you can get the best deal.
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